Journal of Deaf Studies and Deaf Education Advance Access originally published online on September 1, 2006
The Journal of Deaf Studies and Deaf Education 2007 12(1):80-92; doi:10.1093/deafed/enl016
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Deaf People Communicating via SMS, TTY, Relay Service, Fax, and Computers in Australia
Bond University
Griffith University
Bond University
| Abstract |
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Despite the expansion of Deaf people's use of communication technology little is published about how they use electronic communication in their social and working lives and the implications for their concepts of identity and community. Australia is an ideal research base because the use of a range of technologies is widespread there. To gain access to a wide age range of people who identify as Deaf, members of the national organization, the Australian Association of the Deaf, were surveyed by mail. Results showed that Short Message Service (SMS), telephone typewriters (TTY), voice/TTY relay services, fax, and e-mail were used regularly. Deaf users are discerning of the purposes for which they use each method: SMS for social and personal interactions, TTY for longer communications and (via the relay service) with people and services without TTYs, fax for business and social contact, and computers for personal and business e-mails as well as Web browsing, accessing chat rooms, word processing, games, and study.
1 We adopt the usual convention of using "Capital D: Deaf" for members of the signing Deaf community. 2 As of late 2005, only one limited video relay service operates in Australia. 3 In reporting results, where percentages do not add to 100, the remaining percentage is due to missing data because of no or uninterpretable responses. Correspondence should be addressed to Mary Power, School of Humanities and Social Sciences, Bond University, Gold Coast QLD 4229, Australia (e-mail: mpower{at}staff.bond.edu.au).
Received December 8, 2005; revised August 4, 2006; accepted August 6, 2006
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